Each product is handcrafted with care to ensure the highest quality. Your custom pet tags, personalized dog collars, and other accessories are made with attention to detail and shipped promptly.

Custom orders are typically shipped within 7 business days, and you will receive a tracking number to follow the progress of your package.

For other orders, delivery within the UK typically takes 4-7 business days, while EU orders usually arrive within 5-7 business days. Exact delivery times depend on your shipping address, and the estimated delivery date will be displayed at checkout.

Yes，We offer international shipping to a wide range of countries, ensuring pet lovers around the world can enjoy our high-quality custom pet products. Whether you’re in North America, Europe, or Asia, HRR Dog is here to deliver joy and style to your pet's life

At HRR Dog, we prioritize your satisfaction. Our dedicated customer support team is available to assist with any order-related questions. Contact us via email or phone for prompt, helpful assistance and a seamless shopping experience.

At Hrrdooooog, we specialize in premium, personalized pet accessories, designed for both style and durability. Our products, including dog ID tags, collars, and bowls, are made from high-quality materials that withstand daily wear and tear. We prioritize your pet's comfort and safety by crafting each item with care and attention to detail.

Selecting the right collar for your dog depends on its size, breed, and activity level. HRR Dog offers a wide variety of collars in different styles, materials, and sizes. Use our size guide or contact us for personalized advice to ensure a perfect fit for your pet.

We are committed to using only the finest materials for our pet products. Our custom pet tags are made from high-quality stainless steel and aluminum, ensuring long-lasting durability. The dog collars are crafted from soft yet strong nylon or leather, offering comfort and strength. We take great care in choosing the best materials to provide your pet with safe, comfortable, and stylish accessories."

You can engrave your pet's name, your contact details, or even a special message. We offer a variety of font styles and customization options to make sure your dog’s tag is unique and easily identifiable if lost.

If there’s an engraving error on your order and it’s already shipped, don’t worry! We offer a free re-engraving service. You will need to cover return shipping and new delivery costs, which typically cost around £15. Contact our customer service team for prompt assistance

HRR Dog offers a 30-day, no-questions-asked return policy. Return unused and unopened items within 30 days for a full refund. Once you initiate the return, we will provide the return address and instructions for a hassle-free process.

You can cancel your order as long as it has not been shipped. If your order has already been dispatched, follow our return process for easy returns. Contact us for any cancellation inquiries

We accept a variety of payment methods including credit cards, PayPal, and bank transfers. Choose the payment option most convenient for you at checkout, with all available methods clearly displayed

We offer multiple currency options for UK and EU customers. At checkout, you can select to pay in either GBP (British Pounds) or EUR (Euros), making it easier for you to shop in your preferred local currency