FAQ

1. Why should I choose Hrrdooooog for my pet’s accessories?
At Hrrdooooog, we specialize in high-quality, personalized pet products that are both stylish and durable. Our dog ID tags, collars, bowls, and accessories are made from premium materials, ensuring they withstand everyday wear and tear. Each item is crafted with love, care, and attention to detail to support your pet's comfort and safety.
2. What can I engrave on my dog’s tag?
You can engrave important details like your pet’s name, your contact information, or even a special message. We offer various font styles and customization options to match your dog’s personality and make sure they’re easily identifiable if lost.
3. How does your laser engraving work?
Our laser engraving process uses advanced technology to etch your pet's details onto durable materials, ensuring that the engraving lasts over time without fading. The result is a clean, professional design that’s both readable and resistant to wear.
4. Will the engraving rub off over time?
No! Our laser engraving is deeply etched into the material, ensuring the information remains intact no matter how much your pet’s tag is worn or scratched. Our durable materials ensure long-lasting, legible engravings for years to come.
5. How do I choose the right collar for my dog?
Choosing the right collar depends on your dog's size, breed, and activity level. We offer a variety of styles, materials, and sizes for different breeds. You can use our size guide or contact us for advice on selecting the perfect collar that suits your dog’s needs.
6. What if I make a mistake on a personalized item when placing my order?
If you notice a mistake after placing your order, don’t worry! Contact us immediately, and we'll work with you to correct it. Our goal is to ensure your pet’s accessories are perfect, and we’ll make adjustments if needed.
7. Do you offer international shipping?
Yes, we offer international shipping, including to Canada. We ensure that your personalized pet products are delivered safely and promptly, wherever you are. Check out our shipping page for more details on delivery times and rates.
8. How long does it take for my custom dog accessories to ship?
Because each product is handcrafted, we take the time to ensure the highest quality. Your custom pet tags, personalized dog collars, and other accessories are crafted with care and shipped out promptly. Typically, orders are shipped within 7 business days, and you'll receive a tracking number to monitor the progress of your package..
9. Can I order a custom slow-feed bowl for my dog?
Yes! You can definitely customize your dog’s slow-feed bowl with their name! At Hrrdooooog, our vision is to "Create one-of-a-kind essentials for your furry family member!" That's why every product in our store, including slow-feed bowls, is customizable to suit your dog's needs and make it a unique, personal item just for them.
10. Why are personalized pet tags important?
Personalized pet tags are crucial for your dog’s safety. In case they get lost, the tags provide essential information that can help reunite you with your pet quickly. Our high-quality, durable tags ensure that your pet is always identifiable, giving you peace of mind.